F.A.Q.
Account
Placing an Order
Payment and Delivery
What is FairPriceRx.com?
FairPriceRx.com is created to provide you with a direct access to the best European prescription and non-prescription medications without overpayment. While purchasing on our website you, by virtue of the surety agreement, entrust us, on your behalf, to select, buy and deliver your high quality European drugs for affordable fair prices. We guarantee safe, honest, excellent services and access to a wide range of products, fair prices and prompt home delivery of your orders. It is our pleasure and honor to take care of you!
Go upWhy should I choose FairPriceRx?
FairPriceRx.com offers you ONLY top class medications exclusively produced in Europe. This is due to the fact that they are high quality, efficient, safest and one of the best on the market. In order to secure you from drugs of doubtful provenance, our website does not contain any medications produced outside of Europe Our primary goal is to give you direct access to the excellent medicines without overpaying. However, considering that European drugs are manufactured under the highest production standards, have proven effectiveness and used the approved, safe top quality ingredients, their production costs are, a priori, higher than those cheaper replicas made in third world countries. Moreover it is a common knowledge that the quality of many non-European drugs remains wanting.
Please be sure that we do our best to make for you our prices as affordable and fair as possible. Your health and wellbeing are worth of only best quality medications. By choosing to order on FairPriceRx.com you will get the full package of reliable services in selection of prime quality European drugs, prompt home delivery as well as most possible affordable prices.
Go upIs FairPriceRx.com an online pharmacy?
No. FairPriceRx.com is not an online pharmacy. Our website offers surety services for selection and delivery of High Quality European prescription and non-prescription drugs for affordable fair prices to individuals, on their behalf.
Go upAccount
It is safe to use FairPriceRx.com?
Your safety, trust and comfort are very important for us. Therefore we took all measures to secure and protect your personal information in order to make your visit to our website as safe as possible. Please read our Private Policy for more information about how we collect, use, protect or otherwise handle your personally information
Do I have to create an account?
Yes. We require all our customers to register their accounts on our website in order to use our services.
Go upWhat Personal information do you collect?
While registering on our website, you will be asked to enter your name, email address, delivery address or other details to help you with your experience.
Go upWhat do you do with my Personal Information?
We may use the information we collect from you to quickly process your orders and transactions, to secure the correct and prompt home delivery of your purchases, to administer a contest, promotion, survey or other site feature, to ask for ratings and reviews of our services and to follow up with them after correspondence (live chat, email). Please note: we do not sell, trade or transfer your personal information to outside parties. This does not include our business partners who assist us in operating our website, conducting our business, or serving our users, as long as they agree to keep this information confidential. Please read our Private Policy for more details.
How can I update my account information?
You can update your personal information by logining to your account at our website.
Go upCan I close my account?
We can deactivate your account by your request. If you would like to do so, please send an email to Support@fairpricerx.com
How do I contact FairPriceRx.com if I have question or concerns?
It will always be a pleasure for us to assist and help you. Please feel free to send us any questions or concerns via email to Support@fairpricerx.com
Placing an Order
How do I place an order?
You can safely and easy order your high quality European drugs on our website by using our Prescription Drugs Catalog or our Search Field. Please click here to learn more on How to order on our website.
Can I order prescription drugs at FairPriceRx.com?
Yes. FairPriceRx.com contains a wide choice of excellent quality prescription drugs from the best European pharmacies.
Go upDo I need a Prescription?
Yes. In order to obtain a prescription drug, you do always need a prescription from your doctor or healthcare professional. This prescription may be requested by your local customs or/and post service when receiving your order. However, our website provides a wide range of non-prescription drugs as well.
Go upHow do I provide my prescription?
We do not ask to download the prescription permanently but we can require it if we need it to complete the order.
Go upIs there a limit on how much of my prescription I can order?
We can only fill the amount prescribed by your physician. It’s very important that you ensure that your physician includes the correct dosage and quantity for the medication you would like to order.
Go upHow much medication can you supply at once?
We are able to dispense up to a 3 month supply of your medication at a time. If any refills are remaining on the prescription, it will be kept on your customer account until you are ready to refill with us again.
Go upCan I order controlled medication at your website?
No. We are not able to dispense controlled substances and medications.
Go upWhat are generic drugs?
Generic drugs are identical to or the bio equivalent of a brand name drugs in active ingredients, safety, quality, strength, dosage, usage, etc. Due to expired patents on certain medications, other manufacturers are allowed to produce and sell the generic equivalent medication at more competitive price. Our website contains a wide choice of best generic drugs manufactured in Europe for most fair prices.
Go upWhy do generic drugs look different than their brand name counterpart?
Trademark laws do not allow generic drugs to look exactly like the brand-name drugs. Therefore, there may be some variation to the size, shape, flavor and color of the drugs. However, due to strict regulations for the generic drug industry, these drugs must duplicate the active ingredients and provide the same therapeutic effect as the brand name medications.
Go upPayment and Delivery
What payment methods do you accept?
We offer the following options to pay for your order(s): Credit Cards: We accept Visa and MasterCard. Please read our Terms of Use to learn more about order and payment procedure.
Please, make the payment using any of below options:
- Western Union
Country: Georgia
Name: Oleksandr
Last name: Matviichuk
Street address: David Aghmashenebeli Avenue N129a
City: Tbilisi
Post code: 0102
Email - payment@fairpricerx.com
Phone number: 995 571 422 759
Bank name: TBC Bank
Bank Address: 7 Marjanishvili St., 0102 Tbilisi, Georgia
Receiver's bank account information: GE81TB7506145067800003
Purpose of transaction: Goods & Services payment - Using payment platform https://transferwise.com – instruction is here
- Internet Banking provided by your bank to our corporate Visa Card 4315724001488979
- Swift payment to our bank account
Fair Price LLC
Bank name: TBC Bank
Bank Address: 7 Marjanishvili St., 0102 Tbilisi, Georgia
IBAN: GE81TB7506145067800003
Swift code: TBCBGE22 - crypto wallet
Is it safe to use my credit/debit card?
Yes. It is absolutely safe to use your credit/debit card on our website. Payment for services that you order through our website shall be taken from you when you submit your order request for products, payment of the full amount for our services will be held securely in a payment gateway by your bank.
Go upHow can I get your best offer for my medicines?
Please note that we always try to provide you with the most affordable and honest prices for your medications. However you can get even better offer from us if you order bigger package of your medicines. Moreover you can always combine your purchases on our website and get a great cut-rate deal for your delivery charges.
Go upWhat are your delivery rates?
All delivery charges for your orders will be set out when you are making your order and depend on the place of delivery and order amount.
Go upHow do I track my order?
Once your order has been dispatched we will send you an email containing your tracking number. The tracking number is also shown on the "My Account" page as soon as it available.
Go upWhat is the estimated delivery time of my order?
The delivery time usually takes between 7 - 10 days from purchase confirmation. However, in some circumstances, deliveries may take up to 14 days. Average delivery time is 2-4 weeks due to COVID-19
Go upHow can I cancel my order?
You may cancel an order request free of charge within 24 hours after our services were purchased. The reasonable administrative fees will be applied for you to cover our overheads in event of cancellations later than 24 hours after your order was placed, but not later than after your product has been dispatched (you will get the respective dispatch notification to your email).
Please note that we are unable to accept cancellation of orders after your items have been dispatched.
Go upHow to get a refund if the product has not arrived?
If FairPricerx.com does not deliver your order within 2 months from your order date, we will make you a full refund.
Go upHow do I return an item?
If you are not entirely satisfied with your order, we are here to help you! Simply return it to us within 14 days from the day of receiving the order, in its original, unused condition for a full refund. You will get refund after we have received your order back, it may take an additional up to five business days to process your return fully and issue your refund. Please note that Customers are to pay the return postage fees.
Please contact us via email to Support@fairpricerx.com , and we will try our best to resolve any issues and get your satisfaction!